Still Booking: 2 DTC Brands Left for August
Turn One-Time Buyers Into
Lifelong Fans
Retention Strategies That Build Loyalty.
Not Just One-Time Transactions.
Why retention matters?
Make Every Customer Count— Again and Again.
Loyalty isn’t luck.
It takes strategy, care, and consistency – things most fast-moving brands don’t have time, tools, and processes to build.
I partner with eCommerce brands to design retention programs that feel personal, perform consistently, and grow quietly in the background. Right where great retention belongs.
Your Retention Ally Behind-the-Scenes
With the right flows and campaigns, I help your brand feel more personal, stay top of mind, and keep customers coming back.
Show Up in the Inbox
Get your emails out of spam and into the inbox where they actually get seen.
Bring Buyers Back
Flows that make the second, third, and fourth purchase feel just as good as the first.
Make Every Send Count
Campaigns that sound like you, connect with your people, and drive revenue without burning your list.
Perfect For
Loyalty-Driven Brands?
My strategies are ideal if your brand values genuine connections, not just quick sales.
I partner best with teams committed to trust, building communities, and retaining customers.
Best-fit brands usually have:
Repeatable Products
Everyday items like snacks, skincare, or wellness with built-in rebuy cycles
Frequent Launches
Brands with regular product drops or seasonal collections that thrive on momentum
Customer Focus
Teams that value relationships and retention as core growth strategies
Gifting or Subscription Products
Brands that offers gifting or subscription products
The Compound Growth System
Here’s what’s included when we decide we’re the right fit to build a retention engine that grows with your brand.
The Spark Plug - Email & SMS Marketing
- Email Marketing
- Klaviyo setup check + list cleanup
- 3–4 campaign emails per week
- Automated flows (welcome, cart, post-purchase)
- Popup & offer testing
- Deliverability monitoring
- Full copy, design, and execution
- SMS Marketing
- SMS setup + strategy
- 1–2 campaigns per week
- Core SMS flows
- VIP list growth
- Product drop alerts via SMS
- A/B testing (SMS vs. MMS)
Inbox & Beyond - Retention, Email & SMS
Everything in The Spark Plug, plus:
- Retention data insights
- VIP program setup
- Loyalty strategy
- Customer feedback loops
- Repeat purchase triggers
The Everywhere Effect
Everything in Inbox & Beyond, plus:
- Custom Postcards
- Reactivation campaigns
- Loyalty mailers
- Welcome postcards
- Targeted direct mail
Ready, Set, Flow (one-time)
- Email & SMS audit
- Full Klaviyo + SMS flow setup
- No ongoing management included
The F.A.Q
Do you only work with certain industries?
I specialize in working with eCommerce and DTC brands—especially those with products that have natural rebuy cycles or subscription potential. Think: snacks, skincare, supplements, wellness, and gifting. If your brand values long-term customer relationships, we’re likely a great fit.
What platforms do you support?
I primarily work with Klaviyo for email and Postscript or Klaviyo SMS. These tools are powerful, scalable, and perfect for building a high-performing retention engine. If you’re using a different platform, we can chat during your audit to see what’s possible.
How soon can we start seeing results?
Most clients see noticeable improvements within the first 30–60 days—especially with foundational flows and strategic campaigns in place. Retention is a long game, but I focus on quick wins early to build momentum.
Do you manage everything or collaborate with our team?
I can handle the full execution—strategy, copy, design, and sending—or I can collaborate closely with your internal team. It depends on your preference and capacity. Either way, I work as a true partner behind the scenes.
What if I just need help getting set up?
That’s exactly what the “Ready, Set, Flow” package is for.
It’s a one-time engagement where I audit, clean up, and build out your email & SMS flows—no ongoing management required.
Find Out If We’re A Fit
In just 30 minutes, you’ll discover if we’re the right match to turn more of your customers into repeat buyers.